Return & Refund Policy
Single estate, cold extracted within hours of harvest for naturally very low acidity, rich polyphenol content, and a smooth, herbaceous profile with fresh green notes.
Return & Refund Policy
Single estate, cold extracted within hours of harvest for naturally very low acidity, rich polyphenol content, and a smooth, herbaceous profile with fresh green notes.
We hope you are delighted with your order from Euthis.
If for any reason you are not fully satisfied, please contact us at info@euthis.com and we will do our best to assist you.
- 14 DAY RETURN PERIOD
Under UK consumer law, eligible customers have the right to request a return within 14 days of receiving their order.
To be eligible for a return, items must be:
- Unopened
- Unused
- In their original condition
- Returned in their original packaging where possible
- NON-RETURNABLE ITEMS
Due to the nature of food products, we cannot accept returns of opened or used products unless the item is faulty, damaged or incorrect.
- DAMAGED OR INCORRECT ORDERS
If your order arrives damaged, defective or incorrect, please contact us within 48 hours of delivery and include photographs where possible.
We will work with you to resolve the issue as quickly as possible.
- RETURN SHIPPING
Customers are responsible for return shipping costs unless the product is faulty, damaged or sent in error.
We recommend using a tracked delivery service, as we cannot guarantee receipt of returned items.
- REFUNDS
Once your return has been received and inspected, we will notify you regarding the status of your refund.
Approved refunds will be processed to the original payment method within a reasonable timeframe.
- CONTACT INFORMATION
Euthis (UK) Limited
2a Cope Road
Banbury
England
OX16 2EH
Email: info@euthis.com
EUTHIS combines organic cultivation, Koroneiki single varietal character, cold extraction, and single estate traceability. It is produced with clear standards and handled to protect freshness through to final packaging.